I stayed at this hotel in April 2019. I cancelled ...

I stayed at this hotel in April 2019. I cancelled my room 1 week before because it was looking like my injured granddaughter was not going to be able to play at a volleyball tournament at the McCormick center. I called back the next day to get my room back because her doctor released her to play. The hotel charged me $309 dollars to cancel my room even though I had called the next day to take my room back. Very very poor business. The room was dirty. I didn t get maid service the second day as they had only 1 maid for 2 floors. Then there was a fight outside the hotel while we were staying there as it is not in the best part of town. They also had charged my credit card 5 times before I even stayed there 2 weeks prior and come to find out I was being charged for other guest deposits. DO NOT STAY HERE!!!