B
Barbara Elliott Review of Sanctuary at White Lake
Very disappointing care over the 1 week my mom was...
Very disappointing care over the 1 week my mom was there. Therapists and nurses were very good. Beyond that they are extremely understaffed when it comes to direct care and support staff. Room was not cleaned the entire time, winter salt from outside all over the floor for 1 week, bathroom never cleaned, no help with bathing, etc. Very sad that at a rehab facility patients sit or lay in bed 23.5 hours of the day (all hours outside of therapy). Not encouraged or assisted to walk at all. How anyone would get better there is beyond me. I had to pay a private duty agency during the night to ensure she would get help when she called. Would not recommend this facility.

Comments: