I called customer service 2 times and finally rece...

I called customer service 2 times and finally received a call back after 1.5 days. The customer service rep, Phyllis, was very rude and needs more training. She use the idiom, honey than vinegar - "you will get what you want by being polite rather than by being rude". I was being polite and ended up with a rude customer service rep. I will never recommend or use La Crosse Technology again. I will shop the big box retailer! Customer service has tanked.