It is Christmas day and the pump in our Sump Pump ...

It is Christmas day and the pump in our Sump Pump fails at 8 am so we cant use any water in the house. I called Genz Ryan (who installed the pump system) and they called back and sent Bill B. Not only was he extraordinarily friendly and competent, but he went a thousand miles to track down a new pump (ON CHRiSTMAS) and drove all the way to Plymouth from Mpls and back and then installed it - so by 4 we were up and running again. Unbelievable is all I can say. Great guy.