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matthew patrick

4 years ago

Oh I've been in touch with you guys constantly Tay...

Oh I've been in touch with you guys constantly Taylar. I'm not the sort to just get on the net and write an angry review on day 3 of dealing with someone. Your poor review was well earned in this instance.

However, I will admit that your company has been of some help to me at times as well, and so I deleted the scathing review to post this, and admit that while BCN isn't perfect, few are, and that you have indeed helped me be healthier overall. I'm upgrading your review to three stars, and a more realistic appraisal of "they dropped the ball in this instance, which is terribly frustrating to a person in pain 24/7, but they also have helped me in many ways."

I think this a more fair statement than I made before. I'm still grumpy though, and until I get my spinal issues repaired with the assistance of BCN, will remain so. The difficulties of dealing with an insurance company trying to save money, while I'm trying to save me, are very frustrating to someone going through an injury/illness. I know it's a business for you guys, but all empathy has been lost from your end. That's a problem...

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