Matt C Cho Review of David McDavid Honda
Do not waste your time with this dealer. The most ...
Do not waste your time with this dealer. The most unethical and dishonest dealer shop I ever experienced. Even after you pay down payments, they will change terms and conditions later when you pick up the car. I agreed on a Pilot lease program on 5/31 as memorial day special price offered. They basically sold a car that they did not have. I waited weeks and when I visited to pick up the car, they changed tax amount (playing with tax, seriously?), service package terms, method of payments previously agreed, and so forth. Their finance team is the worst. No internal communication and lied to customer so much. With its finance team, I had a strong impression that this dealer uses customer's down payment as free loan and they feel no problem with changing terms when picking up the car. If customer accepts changes, they make more profits, if not accepted, they refund the payment but already used customer down payments as free loan for the time being. Of course , refund process is pain in the neck. I am struggling hours with my bank to get my money back now. They made pregnant women and a baby wait over 3 hours when picking up the car (not to tell about during the negotiation and other 4 visits). Total disaster. DO NOT GO TO THIS DEALER!
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