Ryan Mccaslin

Review of Basil Ford

I had brought my car in for a transmission issue. ...

I had brought my car in for a transmission issue. Although the vehicle is shifting better and it was covered under warranty, I had another warranty concern that later on I ended up fixing my self due to the simple fact I don't really think their technicians actually took a look at the issue and instead made a diagnosis based upon what I had told them. The proper diagnosis if they would of looked into it like there paid to do would of been extremely worn out wheel bearings. Instead I was told I needed all new tires and an alignment. But I had just recently got new tires and an alignment. I believe it was just a way for basil to get money out of me. I do not recommend basil ford in Buffalo due to the fact they don't 100 go over your car but instead make diagnosis based upon your description instead of actual facts.