Delivery staff and all nurses in the old side of h...

Delivery staff and all nurses in the old side of hospital were a 5 + just excellent and beyond any words how committed and caring from UCC, really good top notch doctors. Appreciate that service manager came and asked for my experience of 5 day stay. The room not fancy but nurses were great!
However, my full term baby was at NICU for one month for traumatic birth NICU nurses were hit and miss with quality of services (Somehow senior nurses were great the rest ok to outright immature and terrible ) After first week, my experience was HORRENDOUS. Communication poor at NICU and you felt dumped off a cliff to be a parent with no communication and support after they do all testing etc and you have a baby that doesn t feed! The care team of doctors/nurses change everyday to no benefit to your baby; they did medical procedures without informing you like attempt to put an IV in my baby left temple while we not there and many things very traumatic. I was most shocked that there was no care plan or one communicated written. Although there was a care plan on the white board not once did anyone use it in my month there or explain roles and responsibilities. Very obvious that there is very little accountability for what they do there. No option for meaningful feedback but a superficial board in the back where you can write two sentences. Lack of consistent messaging especially young nurses, a different one each day, not always available and just took marching orders to NG tube feed baby through the nose where baby forced feed changing amounts everyday; I didn t agree with always increasing amount baby puked ALL of feed quite regularly; this was always downplayed as spit up When you are not there nurses plunge baby full of milk via NG because it was always easier to feed baby and took less effort. Pressure to do intrusive measure like G tube, to go home, or you won t be priority to get surgery if discharged. Cleaning / stock people coming in and watching you try to nurse. I was a strong advocate that g tube surgery was not needed and within two weeks at home my baby fed on his own fine and healthy and gained healthy weight. I am glad I didn t take their recommendation to put a g tube

I found it interesting that discharge literature from dietician advertised Nestle formula. All the beeping noise environment was terrible for a full term baby development no toys or development items. I always felt I had to be a strong advocate and trusted my gut and talk to head nurse if issue arise. You need to ask for doctor to speak to you or they don t really bother and move on with their rounds. We made effort to make sure our presence and voice heard every Monday; Be prepare that after two minutes of speaking to you I have to chart is nurses common language

Before pregnancy went to reproductive mental health to get information and within one hour of being interviewed by an intern ONCE with Dr Kennedy was given an anti psychotic prescription for daily use with no formal mental health history whatsoever just work stress and pregnancy. I was made to feel like a criminal somehow when I said no. Psychiatrist are very quick to drug people and are big pharma subsidized pill pushers and it is a downward spiral from there. 6 month after birth doing great and glad I just didn t blindly do whatever these health professionals think is best for you. My baby would of had a permanent scar for a g tube; I would of been addicted to their medication which would of poisoned my infant via breast milk. Medication is the cheapest and easiest solution rather than offer counselling and meaningful service. I felt the system was designed to make you feel inadequate and that you needed to agree to drugs to get services. Just a flawed approach altogether from the very start. This put me off from getting services from a system I mistrusted especially going there voluntarily and was being proactive; but felt I was treated with no dignity and talked down to. They did not offer anything unique that I could not get from community healthcare.