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Review of Hollis Cobb Associates

I write this review in dispute of the largely nega...

I write this review in dispute of the largely negative ratings I saw for this agency when I first googled it for a point of contact--my experience was a positive one and to elaborate:

I got a call from an individual this morning who was polite and informed me a hospital debt had been placed with this agency and so after calling the hospital to verify I called back the agency directly to settle my bill.

Marquitta was the agent who took my call and she was courteous and professional in explaining the details and what to expect in terms of arrangement and timelines for settlement and closure of my debt in question with their agency and furthermore the timeline for the bill outstanding to settle at the hospital where it originated. Her patience and kindness went above and beyond what I had expected when I first called.

I also received confirmation email and verification numbers immediately while during our phone call and I conclude this agency is legitimate and beyond that efficient and well organized.

I got off the phone feeling better and so wanted to note here for anyone else who like me scouted the reviews first before conducting business with Hollis Cobb, that of the many exchanges with customer service departments over the years I've had this company's ranks as one of the best in my book.