Dominik

Review of Landesbank Baden-Württemberg (...

UPDATE:

UPDATE:
Unfortunately, the new software does not improve the problems mentioned ... #SAD

Unfortunately, dealing with long-term customers is not handled well here.
We have been making telephone transfers for many years and since 2017 you have to use the automatic system for input.
Unfortunately, the software is only in beta status and apparently the developers are allowed to use the customer as a test subject and import any deterioration directly into the system.
Apart from the fact that you can no longer use the quick access to the appropriate sub-forum, but rather have the computer voice pronounced. If you then arrive in the subcategory bank transfer then you can transmit the IBAN as a voice or key input, but here the previous entries are repeated after 1 second and if you enter further numbers this is partially taken. A correction is NOT possible at the moment. I.e. you actually have to hang up and start over ... then the last time, only the thousands were accepted, the rest of the total was not recognized! A correction is not possible here either! After entering the recipient and the subject, the transfer will be carried out correctly or incorrectly after it has been completely delivered!

If that is the harbinger of the complete digitization of LBBW, then it is a lot of fun.