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Horrible, horrible service. Made special request ...

Horrible, horrible service. Made special request for wife's birthday that were not accommodated. Service from our waiter was so bad I thought there was a hidden camera somewhere and that we were being pranked. He had no knowledge of the menu or specials, made no attempt at being warm or personable and treated us as if somehow hr deserved different guests to wait on. After waiting for almost an half an hour to receive our check/look at the dessert menu, I got up and went to hostess stand to ask if she had seen our waiter. She looked befuddled. After 6 minutes of her searching for him, another waiter came to our table to give us our check and apologized stating that our original waiter had left...LIKE, WHAT??? At no point did our server, management, or any other staff let us know that we would be without a service attendant for an hour. Horrible. The only positive/upside to this dreadful evening was the helpful server who waited the table next to ours. He saw what was/had happened (ing) and apologized on behalf of the company stating that should never happen and that he felt bad. He offered to comp us a drink.

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