J
Joachim Chau Review of Marriott Niagara Falls Gateway...
Understaffed and underwhelming. Elite lounge close...
Understaffed and underwhelming. Elite lounge closed on weekends, long wait for help with luggage. Rooms are modern and beds are comfortable at least.
At least the bellman was apologetic and very helpful and courteous. Can't blame him for the understaffed situation.
Unsure why concierge lounge is closed, no view of the falls from the room and no ability to enjoy it from the lounge.
Parking is also quite pricey and requires an outdoors walk back to the hotel unlike other hotels closer to the action.
Wouldn't come back.
Comments: