Joanne Yao Review of HERE
John Le in the Direct Sales department helped me p...
John Le in the Direct Sales department helped me purchase my new 2018 Prius in Feb. 2018. I can honestly say that John's service, patient demeanor, and warmth are truly exceptional. My mother and I had visited several dealerships in the Bay Area only to be met with aggressive, sneering and dismissive salesmen. John let us test drive several cars, and stayed late despite having a cold to answer our questions. We really, really appreciated his honest attitude and his quality service stood in stark contrast to our other negative experiences. The next day, we signed the deal with great confidence and worked with Kevin (also great!) to finalize everything. I only wish that my mom and I had met John Le at the beginning of our car buying journey! That would have made our weekend so much easier. We'll be recommending him to everyone we know. And seriously, do yourself a favor and go through the Direct Sales department instead of the sales floor. The service is light years better. See you for our next car, John!
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