B

Bruce Rostamian

3 years ago

after my knee surgery, I went for my first appoint...

after my knee surgery, I went for my first appointment. My appointment was at 8:30am but the receptionist advised me at 8:36 am that the therapist couldn't make it until 9am. No apologies, no sympathy nothing. the funny thing is that there is note on the wall saying if no show by the patient, there will be a $20 charge. I don't think the employees of this place have any clue about customer service. I just left and still no phone call back from this place!!!!

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