I was VERY disappointed, I went to return somethin...

I was VERY disappointed, I went to return something i got for Christmas, and since it was 10 days past there return policy they wouldn't take it back, not even for store credit. I don't understand it because it was salable so why make a customer not want to shop there ever again over a 30.00 item. I would understand if it was used and they couldn't sell it. I am a retail manager and try to keep my customers wanting to come back.