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Have you ever had a power outage with Mercury? Bec...

Have you ever had a power outage with Mercury? Because that's when the quality of their customer service really shows. After having power disconnected twice, I spent 72 hours stuck at an empty property trying to get someone to come and reconnect it. The people on the phone kept on bouncing me to Vector, who would sometimes bounce me back to Mercury, resulting in the most frustrating customer experience I have had in my life. There is a real problem with such a large company having such dismal customer service. Please find an alternative company to buy your power from.

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