I was very disappointed. I had a skipping issue be...

I was very disappointed. I had a skipping issue before I went in for my oil change. I got my oil changed and all seemed well. I decided to take my care to the family friend that has been working on vehicles forever, to check out the skipping issue. My car was not throwing out any codes so we decided to put it on the lift and check some things out. While checking the issue we decided to take a look at the oil filter seeing that it was easy to get to from the top of the car. As we noticed that the cap to the oil filter didn't even look like it had a wrench in it, since it was still dirty. After opening it up we lost about half a quart of oil due to the spillage and noticed the filter looked old and the oil was already foggy. Keep in mind I went from the oil change to the family friend's shop. Looked up the code on the receipt and the code on the filter, no match. I don't have an issue with not changing the filter, if it really didn't need to be changed. I do however have an issue with paying for a new one if I didn't get a new one.I also had a loose bolt on the manifold cover that was not even tightened. I was not even told about that. My windshield washer fluid was not even filled up either. My family has bought many cars from this location and were thinking of getting some new ones soon. For me I will be looking elsewhere. I am very disappointed in the service that I received. I really don't think that it was the dealerships fault. But for me knowing what I know I almost beleive that the hood was not even lifted to do what I paid for. Thanks for all the previous service, but you have lost me and several others for future purchases.