Customer service treated us horribly after we expr...

Customer service treated us horribly after we expressed concerns regarding the poor conditions of the trails. The snow report did not mention "spring like" conditions and when we arrived, the trails were slush. We did one run and then asked to speak with a manager because the trails were so poor. Rather than come out and speak with us directly, the manager relayed a message back to us that she did not control the website. We Spent $250 for 1 run and less than an hour on the mountain. I feel completely ripped off and taken advantage of. We will not be returning again and will not recommend this mountain to anyone we know. You are just a ticket sale at Snowbasin and they do not value their guests.