I wish I could praise this place because it has a ...

I wish I could praise this place because it has a VAST selection of stuff. I would say its the best place in the city to go if you're looking for any entertainment item. Unfortunately this place suffers from 3 major issues. 1) there is no organization at all; want a specific CD? Prepare to sift through thousands of discs for hours to find it. 2) poor QA. Found a bunch of games for super cheap? Prepare to find none of them work properly. 3) bad staff. I didn't have any particular issue, but when I went in all the staff was just talking in a circle near the front and didn't seem too open to questions.