We stayed in the hotel for a family trip. We enjoy...

We stayed in the hotel for a family trip. We enjoyed it a lot because we had the beach right there, but, there were a few things we dislike about the place. Customer service is not the greatest, you don t feel welcome. Even though the parking lot it s huge, It s kind of difficult to find a parking spot. they have three buildings and you might have to walk 10-15 min to get to your room. We cannot say the room was 100% clean since we found a cockroach in the bathroom. Late check out has to be requested on the same day you re checking out (not in advance as any other places) and when you request it, they block your room s card before your check out time.

Would I come back as a hotel guest? No, but I d go back to enjoy the pool and beach.