Sandra Osborne

Review of Beaches, Boscobell

When I hear the word Sandals I expected quality an...

When I hear the word Sandals I expected quality and to be treated to the highest. Our vacation was anything but to say the least. The service of the employees was about 10% good and 90% rude. The food quality is about like going to a school cafeteria besides the 3 nice nightly restaurants. The only elevator 4 flights down kept breaking and having back issues I would not advise staying on the lower levels so beware. We are huge football fans and when we asked if they could change the channel at the pool bar the bartender said the batteries were out in the control they said they would have to get some. Three hours later and several times asking they said we are still waiting so we had to go up to main bar. We also had Butler service which we never got as well as top shelf liquor in room only to be told we couldn't get it only bottom shelf. We were there for a wedding with about 40 of us and other people had worst experiences than we did. Almost everyone had their key cards disable 5+ times during their trip and construction going on next to their rooms at 8am. The brochure did not match what we had purchased and will likely never return while letting people we know as well never to visit. We could have dealt with a few things but it was always something every day, vacation should be relaxing not complaining especially the horrible service. What's bad is that I could go on and on but it not worth it anymore.