Sue Smith

Review of Schaal Heating and Cooling

SCHAAL PLUMBING did a FANTASTIC JOB! I will alwa...

SCHAAL PLUMBING did a FANTASTIC JOB! I will always go to them for service after this experience. Our situation was: It is the middle of winter, and we had a water line leak that was requiring TWO sump pumps to run continuously to keep the basement dry. I had trouble sleeping as I was concerned the pumps would fail. I called 5 different companies; three responded; one had no expertise; another waited two days to complete a quote; and Schaal Plunbing sent TJ Hodge who arrived the next day from initial contact and provided a quote while on-site. In addition, TJ had the most knowledge of all who responded. Within three days, TJ and his crew were on-site and completed the job in one day! To make matters more difficult for them, they had to start the day at -8 degrees or -23 degrees with wind chill! The knowledge they had in working on plumbing in below zero temperatures and the end results are truly amazing. TJ and his team were knowledgeable, professional and customer focused. THANK YOU SCHAAL PLUMBING for letting me sleep at night!