Anuli Okolo

Review of Walser Mazda

I have had my car for 6 days and i already need re...

I have had my car for 6 days and i already need repairs !!! I will NOT recommended ever!!! This place only gets two stars from me because my salesman Aldo was great but the management is garbage!!!! One manager test drove my vehicle that I wanted to trade and broke my crucifix hanging off rear view mirror. It was given to me by my grandmother 4 years ago. He didn't even tell me until I looked into my vehicle. I brought a used 2013 mazda CX5 and the manager had to updated my address 4x on the paperwork even though it was clearly written! Finally, I was told that I had 3 days to return the car if I had concerns and to take it to a mechanic. So I did! I found out that I need new brake pads in the front since the dealer only did the rear. I need a new air filter even though the sticker on my windshield says the car just had a new filter and oil change....the lies!!! Also the front shock covers are broken. I have emailed Aldo and he forwarded my email to his manager Matthew Cardenas who has not responded to Any of my messages. I have emailed with pictures and called. If you cannot fix my car, you should respond and not ignore a customer who paid thousands for a vehicle!!! Please don't but from here!! If you do have major issues...the management will not help speak to you!!