K

Kristen Kol

4 years ago

I am going through them because I thought they wer...

I am going through them because I thought they were the only option I had due to bad credit and no money down. There is always something wrong with my car. Im paying $420+ a month for an 02 blazer and by end of my contraxt I will have paid almost $20k!!! My car broke down once again they kept it for a week then when I got it back it was leaking tranny fluid so bad! I have puddles of fluid all over my drive way. I took it back into them and they refuse to give people a loaner car while they fix yours. My husband just started a job and is now about to lose it cause herbies gives two craps about their customers.

*UPDATE*

So the other day I wrote a post about herbies when I was extremely upset/frustrated. I do want to say that I really do appreciate Reese for going out of his way to help us. Herbies was unable to give us a loaner car while our car was being serviced again. But Resse understood that my husband would lose his job if he missed work. So Resse has taken him to work on his own time with his own personal vehicle at 4am every morning. Thank you so much Reese me and husband do really appreciate your help. Im sorry for the negative post I left but I was very upset at that moment afraid my husband would've lost his job. So thank you again.

Im still a little upset with things about this company but there are certain employees who do care and go above and beyond to help.

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