Kari McMartin

Review of Genz-Ryan

Genz-Ryan came to my house to give me quote for a ...

Genz-Ryan came to my house to give me quote for a new central a/c. I felt like the tech was pressuring me into making a quick decision. I told him I'd have to talk to my husband about everything and he said, "What time will he be home?" Then, his cheapest quote was for $20,000, literally twice as much as the next most expensive quote (and I got 6 quotes). And, they wouldn't replace the unit until October because it's so hot in our attic in July. Then, he charged me $99 at the end just for the quote. When I called to set up the appointment nobody said anything about it costing money. We did not go with them. But, just getting a quote was a really bad experience.