Kenneth Wilson

Review of Athene Annuity & Life Assuranc...

Extremely poor customer service. Not a Trustworthy...

Extremely poor customer service. Not a Trustworthy company.
I am concerned something criminal is taking place within Athene.
It seems they don't actually have the money on have they claim to.

A client of ours has been attempting to move her account from Athene to a reputable company since early January. They have made up every excuse in the book to hold onto her money and not release it. Every single excuse they made up has been addressed. They said they had everything in April but never transferred the money. They again claimed that they were ready to transfer funds in September and still has not been transferred.

Their Annuity products look great on paper, but don't expect to ever see your money again if you put it into Athene.