Sandra Russell

Review of Crown Honda of Southpoint

When I called the service department to inquire ab...

When I called the service department to inquire about the price on an A/C service for my older Honda Odyssey, I was transferred to to a service advisor. Once I explained what I was interested in and asked for a quote, the advisor refused to answer me and hung up. Granted this wasn't going to be a big money maker for them, but the basic lack of customer courtesy was deplorable.