Several years ago I got two for one cat adoption. ...

Several years ago I got two for one cat adoption. I took one cat home and the other needed surgery before I could take her home. When I came to get her they gave me a different cat and told me that I was mistaken about the cat that I originally requested. Completely unfair completely wrong I was devastated. Recently, I had to bring my dog here who had died at my house. The front desk was quick. I had to take my dog around the back of the building . The young man came out and got her. He was gracious enough to tell me he was sorry for my loss.