Linda Lim

Review of Shangri La Georgetown,Penang

Wonderful staff at the reception. Very polite and ...

Wonderful staff at the reception. Very polite and knowledgeable in answering our queries. Rooms are clean and spacious. I would love to come back again...

However, upon arrival, my luggage was damaged as the concierge was talking to the driver and my luggage rolled out onto the road. It was damaged when it was picked up.

During departure day, we booked an Innova via the concierge but was assigned an exora. We have 5 people and 3 big luggage and 4 hand carry. It was very squeezy for us.