JOAO LACERDA

Review of Orlando Regional Medical Cente...

Incompetent check-in service charged my wife $495 ...

Incompetent check-in service charged my wife $495 up front for an ultrasound without verifying with our health insurance company how much we should pay, which turned out to be ZERO. We called customer service five days after the insurance processed the claim and they refuse to return the money to our credit card, so now we are paying interest on money that they should not be entitled to charge, and they are probably earning interest with our money.