Immigration services are all online now but the on...

Immigration services are all online now but the one star is for the rudeness of the male officer sitting behind the counter. A "Hi" reply should not weigh much on your tongue when people greet you. There is no need to redicule people with your sarcastic one-liners. Even if demoralising people is part of your daily tasks, you're not obliged to deliver it. People do not visit this place to watch your stand-up comedy either.