The hotel setting is fantastic, but they really le...

The hotel setting is fantastic, but they really let themselves down with the service and facilities. We arrived at lunchtime and couldn't check in until about 4pm. While we waited we had a drink in the sunny outside area, but every table still had dirty glasses from either breakfast or the previous night. We tried to order a cocktail but the barman quoted 20 minutes wait while he checked if he had the ingredients (the bar was empty), and the draught beer had "lumps" floating in it. Having said that - a couple of the staff were very good, the setting is nice and we had a great breakfast - but I'm not sure if that's enough to make me want to go back