Whitney Setterdahl Review of Papa Dels
Usually great pizza, but service was AWFUL. Arrive...
Usually great pizza, but service was AWFUL. Arrived and ordered and have been there multiple times and am well aware and content of waiting 45-50 minutes but we opted to leave after our server had no estimate of how much longer of a wait there would be after we had sat for an hour and 45 minutes! Only got our watered refilled ONCE in the time frame, server was NOWHERE to be found. Everyone in the restaurant was echoing the same and very upset, the manager came out and seemed to be angrily yelling at the customers for THEIR frustration. Great food, but not worth the blatant disrespect and lack of customer service. If your pizza is going to take exponentially longer than usual, how about you let me know and save me the hour and 45 minutes of my life I m not getting back. To make matters worse, we weren t even compensated for the appetizer we ordered prior. No explanation, a half hearted apology, and no incentive to return. Given this, I won t be coming back here!

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