Was disappointed with my weekend stay here. Had re...

Was disappointed with my weekend stay here. Had requested a room with a bathtub and wasn't given one. I complained to the front desk and asked to switch to a room with a tub and they never got back to me. Also, they advertise to guests that they will receive 30 minutes of free internet in their lobby each day. However, after about 6 or 7 minutes every time I was kicked off. I complained to the front desk about this as well and they told me there was nothing they could do. I wouldn't stay here again because of the lack of customer service.