Unfortunately they do not provide an exchange opti...

Unfortunately they do not provide an exchange option so I had to send the first item I purchased back at a $21 expense. The item I ordered (a pole wrap for a basketball hoop) does not securely close and the velcro strips are on the wrong edges so they don't meet up. I am going to keep it and try to make it work because I don't want to incur another fee to return it. Not a great experience.