Fredicia Davies

Review of Mercer Taylor Estate Agent

I really wouldn't recommend using their services i...

I really wouldn't recommend using their services if you expect to be treated with decency and respect, especially when you are spending your hard earned cash.

I'm not sure if the other reviewers were paid by Mercer but nothing could be further form the truth of our experience. From Rebecca's dismissive, rude, obnoxious and sarcastic approach. That's if they even acknowledge your emails, if she's not dodging your calls. If I want them to pay attention, I have to go into their offices. And did I say that I'm asking too much by asking them to respond to emails? It has been 16days.

Whatever they promise you, they will renege. We have been xhsisnf them to go work for 3 months now, that was agreed as a condition of our tenancy. The same work they are now dragging their heels and saying they need permission from the landlord! This is something Jake said was already agreed by the landlord. To the point where it has encouraged vermin. It's disgusting to think we pay our hard earned money for this privilege!

If I could go back I would have run a mile from this property and this agency. Be especially afraid when they tell you they are trustworthy not like other estate agents.