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wael labib

4 years ago

Not what you expect from a 4 star hotel. I Booked ...

Not what you expect from a 4 star hotel. I Booked using Hotels.com which showed me the rates that I have to pay at the property but ithey were arguing with me that I have to pay about 22% more which is inaccurate. Also booked for a 2 bedroom apartment where the master bedroom with the bathroom has two single beds while the other room has the king size bed where there is no bathroom. I asked them if they have the opposite layout or if they can switch the beds. They were inflexible at all. More like a 2.5 star hotel

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