3 years ago

Karina Vazquez and the other "ophthalmic dispenser...

Karina Vazquez and the other "ophthalmic dispenser" at this location don't know how to read. After being there for 2 hours in their freezing cold waiting room, they refused to honor my Humana coverage, which states in clear English:

"$50 maximum benefit coverage amount per year for contact lenses or eyeglasses - lenses and frames (includes fitting) or 1 pair of select eyeglasses at no cost. Eyeglasses will include ultraviolet protection and scratch resistant coating."

NOTE: 1 PAIR OF SELECT EYEGLASSES AT NO COST

I also was very specific when I made the appointment that it be with Kristin only handling my order for glasses, she has always been very courteous with me over the years, this new woman is not only rude, but unreasonable and taunted me on the way out the door.

Avoid this location

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