I had a confirmed, locked-in internet price from J...

I had a confirmed, locked-in internet price from Jacqui Hoffman. When I arrived at the dealership to purchase, Ray Jando took over and did not honor that price. He threw on ~$4,500 of extras (really just pinstriping and door moulding) - and did nothing but lie to me throughout the process. It took over an hour of "negotiation" to get Zeigler the already agreed upon price. I asked for my trade-in keys to be returned twice (they weren't) and was ready to call 911 to get my old car back. I folded when Zeigler honored their earlier commitment.