Christine Bleichwehl

Review of John L Sullivan Chevrolet

Problem is that I have taken my car in for one thi...

Problem is that I have taken my car in for one thing - three supposed problems later - the problem is still evident and they have fixed three things for over $2500.00 worth of work, one recall and still have the same issues. Took for a second and third opinion and had a friend look at it with no information given to them prior and they all came out with the solution and it wasn't what your service department even mentioned. Highly disappointed and the service rep was quite rude this last time as she was frustrated with me becasue of my frustration but - SERIOUSLY that is your job to have customer service not to snap back!!!!!!!!! The only reason I gave you a 2 is because the ladies at check out are wonderful and the guys washing cars and checking in car were professional. I hope I don't have to bring my car back for an item that has to be done by the dealer again -- it opens a can of worms!