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I just went into the ER to be seen because I have ...

I just went into the ER to be seen because I have had some tummy pains, heart burn, black stool and some other things since Monday and After talking with an online Doctor yesterday about my symptoms he advised me that I needed to go to the ER right away because I could have an ulcer that is bleeding. I'm a single mom and had to find and wait for a baby sitter which didn't happen until this evening. I've been terrified and stressed this whole time even though this morning I didn't have black stool but all the other symptoms are still present and I tried to explain this to the lady at the ER intake and she treated me awful and with zero compassion. After asking me if I was still vomiting (which I'm not ) She said to me "so why are you here? what's your emergency then?" With this blank stare. I was already completely vulnerable and scared...I've never been through anything like this and came to the ER for a piece of mind and to make sure I wasn't bleeding internally. I chose to go to this ER because I was so pleased with how my daughter and I were treated when she was born and continue to be treated by the family practice. However I will never go back to this hospital again and hopefully for other patients sake... This was an off night for this lady people go to the ER for numerous reasons and no matter what they should at least be met with compassion and a positive helpful attitude. I'm extremely put off and disappointed.

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