Tobin Thomas

Review of Renaissance Richardson Hotel

WORST HOTEL TO STAY AT. LOOKS NICE OUTSIDE BUT ROO...

WORST HOTEL TO STAY AT. LOOKS NICE OUTSIDE BUT ROOMS ARE OLD AND TERBILE! Not updated even to the simplest things like a speaker with still the iPhone 4 port. Double charged my card and made an unauthorized charge on my card. Manger was very rude and uncooperative. Legal actions will be taken for the unauthorized purchase. Valet does not know how to manage time. Multiple times was handed the key to the car when I payed for valet. I recommend NO ONE GO TO THIS HOTEL. So many diff options of hotel in dallas that you can actually feel the 5 star service.