Christian Kemp

Review of Consolidated Smart Systems

This company has consistent outages and no procedu...

This company has consistent outages and no procedure for address customer complaints. Employees are rude and not helpful. When canceling my account I asked for a invoice that stated my account was at a zero balance (for my own records). I was told no over and over and was not allowed to speak with a supervisor. We I asked to speak with a supervisor I was told by Richard Employee ID 2340 that he was the only person I could talk to and no one else could help me. He was very argumentative and could careless to provide any customer service. My account is closed yet I have no proof that I will be receiving a bill in January.

I advise anyone to avoid this company, I called spectrum internet and they were able to come out with 24 hours and install cable for the same price.