C

Cheryle Grounds
Review of SpotHero

4 years ago

I am extremely pleased with SpotHero customer serv...

I am extremely pleased with SpotHero customer service. Initially, the booking process was convenient and trouble free. We had the misfortune, however, of booking a spot whose vendor had reported to SpotHero an inaccurate distance from our venue. When I contacted SpotHero about the error, they cancelled the first booking and reserved a new location nearer to the venue at the same cost as the initial booking, even though the new spot was twice the price of the initial reservation. I can't say enough how pleased I am that they were willing to accommodate us and correct the error. Thank you SpotHero. Highly recommended!

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