We had our wedding here after choosing it out of t...

We had our wedding here after choosing it out of the three nearby seafront hotels. The pre-wedding organisation was satisfactory, although there seemed to be different people being in charge of it over a year and a half period.

The day before the wedding we arrived at the hotel, the front desk staff were clueless about what a wedding even was, like it was an alien word or something. They got rooms wrong i.e. sister in law's family room was a shoe cupboard in terms of size and what we asked for and needed. Moreover, I was on the same floor as the bride too, after we specifically requested not to be!

Anyhow on the day, the bride was 5 minutes away only to notice that there were not enough chairs for the guests! You'd think they over not under supply, after all they knew of numbers!!!! They frantically got some from the other room but obviously they didn't have the coverings we paid for and wanted.

Other problems included the fire alarm going off during the wedding breakfast - they were apologetic about it and we accepted that this was outside of their control as some squirts in the car park had set it off. We did get a fair few free drinks because of it and it turned out to be a fantastic photo op - with all of us standing at the front. With it being a glorious day I don't think anyone minded and new meals were offered on arrival back to the room.

Anyhow the evening went well although there did not seem to be anyone around despite they saying that there will be someone on hand. I had to ask in the general hotel restaurant when the evening buffet didn't turn up at the time stated.



Whilst we had a good wedding and it was the best day of my life, it could have been A LOT smoother and hassle free. Having only married once - thank god! - I hope this level of 'paid for' unorganisation is not normal facet of a wedding.

Other notable elements, many of the rooms look tired with ad-hoc furniture. Whilst we had a suite, it was not plush by my standards.

Hilton need to improve. Plus sides - the food was excellent and the lady from another company dressed the room exquisitely - well worth the money we paid for it. My rating is whisker short of 2 stars. 2.5 stars would be more accurate.