J

Jennifer Burbano

3 years ago

I can see by other reviews for this place that my ...

I can see by other reviews for this place that my pup was not the first innocent animal to suffer at their hands,just awful.
Dr.Becky's EGO was the problem from the GET GO,her husband was my regular vet and was familiar with my dog,on the day I took my pup in he was not in the office,I asked to be rescheduled because I felt more comfortable with him. Dr Becky wasn't having that, she got offended and an attitude telling me she was just as good a vet as her husband (she actually took me to a back office to say these things to me,and to express her disapproval at me for complaining about their office being closed one morning when I needed to get prescription food for our other pup prior to this visit.
So let me get this straight: YOUR receptionist doesn't show to work and your office isn't open when it's supposed to be, one of my dogs goes hungry and you have the AUDACITY to give ME an attitude? MY time was wasted not YOURS!) EGO EGO EGO this woman knows NOTHING of customer service or HUMILITY.Such a stink was made about me wanting her husband and NOT her to see my dog that I finally said ok to her checking my dog out to find out what was wrong with her.
REALLY lady??!!! you are just as good a vet as your husband???!!! you had my dog suffer unecessarily for WEEKS and possibly contributed to her early death,UNBELIEVABLE. Ignorance and Ego are a very dangerous combo. I should have gone to another vet right then and there but I wanted to find out what was wrong with her so I could help her.I should've listened to my gut,my intuition,I will be forever haunted by this.
8 months ago she MISDIAGNOSED my pup and and a month later my dog was dead.She didn't run any tests to find out what was wrong with her,no blood test,no nothing. All she did is tell me my pup had a cartilage problem(she was limping and having trouble walking) and put her on Prednisone. When my dog's health continued to decline I called& was only told to keep the steroid going.I finally took her to another vet in Gresham who immediately ran blood tests and found her blood platelets were at a dangerously low level,he referred me to a specialist vet clinic( he did this RIGHT AWAY because he was not sure what was causing the platelet problem)the same day the specialist clinic found that it was due to an immune disease resembling Lupus in humans,her spleen by then was almost ruptured and I had to put her to sleep because she was suffering too much and could not be saved,she was only a year and a half old. The 2nd vet I took her to in Gresham,who ran blood tests IMMEDIATELY, could NOT BELIEVE the vets at Timberline did not order blood tests or take a more proactive approach, he was actually irate about it and recommended I report it to the state veterinary licensing board and our county's veterinary medical association, now that sounds more like a vet who truly cares about animals and his profession!. You don't have to be a rocket scientist,or even a doctor to realize and understand that if a dog that YOUNG is lethargic,not eating,whimpering in pain and losing control of her motor skills,there is something SERIOUSLY WRONG with her,and there was,this immune disorder was systemic and every part of her body was under attack,she suffered a great deal,for a totally UNNECESSARY length of time.Dr.Becky cared more about her ego and her pride than the health and life of my dog,instead of admitting she had no idea what was wrong with my pup she put her pride first,it's terrifying.If you trust your beloved pet to this place you are really GAMBLING.
The tragic loss or at least the length of suffering of my best friend could have been avoided. To add insult to injury,when I called YET AGAIN to express my concern for the rapidly declining health of my dog and the need for more testing to Dr.Merle her husband, he brushed me and the situation off like it was no big deal and basically told me they were washing their hands hands of it.DEPLORABLE.

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