Trish Mashburn Review of Carolina Coach and Marine
My husband and I could tell from their website tha...
My husband and I could tell from their website that they had the best Qwest pontoon boat inventory in 2 hours either direction, so we headed that way from Asheville. They were easy to deal with on the phone, were ready for us when we got there, and had a ton of inventory for this late in the season (June/July). Robert answered all of our questions and showed us different boats to get a sense of size, materials, and layouts. We knew we wanted a compact (16 or 18 ft) and he explained the pros/cons and was supportive of our decisions/preferences. He gave us space to feel out the boat and discuss how we felt amongst ourselves. After we decided, he was quick to get the ball rolling for us so we could get our boat and trailer only 2 days later.
Robert also offers a unique and essential service for new pontoon boat owners. After our purchase, he explained the basics of motor maintenance, hitch hookup, towing, and rode with us down to a boat put in down the road (5 minutes). He then talked us through unloading the boat, bimini top opening/closing, picking up from the dock, and then reloading the boat! What could have been a mess when we went to the lake for the first time on our own, ended up being an easy, low-stress experience!
We're now very happy pontoon boat owners and you'll know where to find us every weekend this summer... on our pontoon on the lake!
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