Hanaa Wong Abdullah

Review of Traders Hotels

Warm welcome on the Ground Floor and was offered f...

Warm welcome on the Ground Floor and was offered for my suitcase to be taken straightaway before I proceeded to check in on the 5th floor.
All staff spoke professionally and warmly. I appreciated how the staff who brought my suitcase up offered to get a colleague to put the twin beds together and this was done very quickly.
The hot water system did not work on my last morning and when I called, I was offered a room on a lower floor to have my shower. I asked for a room on my floor and waited a little while for someone to bring a key. There was no hassle. All went smoothly. Well done. And thank you. I enjoyed my stay.