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Ema Malia Review of Laird Noller Ford
Worst service department you could deal with. I we...
Worst service department you could deal with. I went in for an oil change and diagnosis on my battery. Any other Ford dealership I've been to takes at most 45 minutes for this exact appointment. Arrived on time to see that there were multiple bays open for vehicles. After waiting roughly an hour and a half I flagged down one of the service members there who told me I had another hour to wait before it was done. My husband demanded to speak to the service advisor who point blank lied and claimed I'd only been there 40 minutes. Needless to say with their two faced back and forth,lengthy and unnecessary time frame for their service department and overall experience I will never go to that dealership again.
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