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Doreen Caffrey

4 years ago

My first dealing with the dealership. I needed ser...

My first dealing with the dealership. I needed service to assist me with a 60 month Toyota battery and was told by the service manager, Darren Palmer, that he would not honor the 60 month warranty on a Toyota battery that was in my brand new car when I purchased it. He insisted I purchase this battery as a secondary battery which was not the case. Due to his lack of customer service, and rudeness along with failure to listen to the customer, I would never encourage anyone to go to Deerfield Toyota. I will do everything to discourage anyone from going to Deerfield Toyota. I would never want another customer to go through what I went through with Deerfield Toyota. Do yourself a favor and go to Palm Beach Toyota, you will be thrilled with the outstanding service they provide.

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